Privacy Policy

Our privacy policy is quite simple: we won’t use your email address or any other information you provide us for any other purpose than the one for which you originally gave it to us: sending you itineraries, preparing your bike tour, and occasionally sending you our newsletter.

We won’t rent, swap or sell our lists to advertisers, other web sites or list brokers. We do not capture any personal identification information on our site visitors, only anonymous information as detailed in the sections below this one.

We use MailChimp as our email marketing and automation service provider. Within MailChimp we hold the following data:

(i) Information that newsletter subscribers may have provided when opting in to receive our newsletter. Typically this is limited to Name and Email Address

(ii) Information that MailChimp determines on its own from newsletter subscribers’ activity, such as IP-based location (latitude/longitude, timezone, and country)

We do not sell or rent this information, and only use it at times on an aggregated and anonymous basis to determine general data about our newsletter subscriber audience.

We have access to information you provided when purchasing a paid product, such as a bike tour. This is limited to information necessary to provide you with insurance (nationality, date of birth) and details required for tour preparation, like height. This information is not provided to any other third party and is deleted once your experience is completed with us.

You can request to see the data we hold on you at any point, and you can also request deletion of your data at any point. Please email info@portugalbike.com for any questions related to your personal data.

If you require an itinerary or send us an email, we won’t use your email address except to answer to your request and send you information about our tours.

 

Logging, cookies, web beacons and third party advertising

We collect anonymous usage data (technically known as “referrer logs”) on our web site, such as IP address, referrer site, or browser type. We do not link IP data to personal identification information.

We may use technical tracking means such as cookies or web beacons (single-pixel transparent gifs). These techniques are anonymous and used for statistical purposes only (e.g. finding our email open rate). We won’t try to monitor your anonymous personal usage of our site and letters. You can set up your browser to refuse cookies if you want to, though that might limit some site features.

 

Security

We have put security measures in place to protect the loss, misuse and alteration of the information under our control. Only authorized personnel are allowed physical and/or digital access to servers and data. All servers and data backups are kept secure from physical and electronic intrusion by use of firewalls and redundant security systems, which are periodically evaluated and upgraded.

 

Legal disclaimer

Personal Identifiable Information provided to our company is subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders. We make every effort possible to preserve user privacy and anonymity; however, we may need to disclose personal information when required by law wherein such action is necessary to comply with judicial proceedings, court orders or legal processes served on our Website.

 

Portugal Bike reserves the right to make changes to this Privacy Policy at any time. If the change is substantial, a notice will be placed on the site.

The Privacy Policy as well as the collection, processing or transmission of User Data are all governed by the provisions of EU Regulation 2016/679 passed by the European Parliament and Council on 27 April 2016, and by the laws and regulations applicable in Portugal.

Any litigation arising from the validity, interpretation or implementation of the Privacy Policy, or related to the collection, processing or transmission of User Data, must be submitted exclusively to the jurisdiction of the courts of Lisbon, without prejudice to mandatory legal rules.

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